Privacy Policy

1. Who We Are

Sapire Limited is a packaging supplier registered in England and Wales. We supply packaging products to businesses across the United Kingdom. For the purposes of UK data protection law, Sapire Limited is the data controller responsible for your personal data.

Contact: info@sapirelimited.com

2. What Personal Data We Collect

• Contact information - name, email address, phone number, company name
• Business information - company details, delivery address, purchase history
• Communications - enquiries, quote requests, and messages you send us
• Technical data - IP address, browser type, pages visited, and cookies

3. How We Use Your Data

We use your personal data to respond to enquiries and quote requests, process and fulfil orders, manage your trade account, send order confirmations and invoices, improve our website and services, and comply with legal and regulatory obligations.

4. Legal Basis for Processing

• Contract performance - processing your order and managing your account
• Legitimate interests - responding to enquiries, improving our services, fraud prevention
• Legal obligation - retaining financial records, complying with HMRC requirements
• Consent - where you have opted in to marketing communications

5. How We Share Your Data

We do not sell or rent your personal data. We may share it with delivery partners, payment processors, IT service providers including Odoo S.A. (our ERP platform), and professional advisers where legally required. All third parties are bound by UK data protection law.

6. Data Retention

Financial and transaction records are retained for 7 years in line with HMRC requirements. Enquiry and marketing data is deleted after 3 years of inactivity.

7. Your Rights Under UK GDPR

You have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing based on legitimate interests. To exercise any right, contact us at info@sapirelimited.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website uses essential session cookies required for the site to function, and optional analytics cookies to improve your experience. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised date.

10. Contact Us

Sapire Limited
Email: info@sapirelimited.com
United Kingdom